Services

The Advanced IT Support Plus plan is designed for individuals who require reliable and expert-level technical support to keep their personal devices and home networks running smoothly. This service is perfect for those who need more than just basic tech help and prefer professional assistance for complex technical issues.

Key Features:

  • 30 Minutes of Tier 2 Support Included Per Month: Every month, you’ll have 30 minutes of dedicated Tier 2 IT support included. This time can be used to troubleshoot advanced issues, optimize your devices, configure your home network, or resolve any other technical concerns that require a higher level of expertise.
  • Tier 2 IT Support: Our Tier 2 support team consists of skilled IT professionals who can tackle more complex problems. Whether you need help with software installation, virus removal, network setup, or resolving compatibility issues, our experts are here to assist. Tier 2 support typically handles escalated issues, providing the in-depth technical knowledge necessary for more challenging problems.
  • High-Priority Service: Your support requests will automatically be treated as high priority, meaning your issues will be addressed quickly. This ensures that your devices and home network stay operational, with minimal downtime, so you can get back to what matters most.
  • Affordable Additional Support: If you need more than the 30 minutes included in your plan, additional time is available at just $40 per hour. This flexible option ensures you get the support you need without any surprises, making it an affordable way to keep your technology in top shape.
  • Proactive Advice and Assistance: Beyond just fixing problems, our Tier 2 support team is here to offer proactive advice. Whether you’re considering a new device, looking to improve your home network’s security, or just need guidance on keeping your technology up-to-date, we’re here to help.

Why Choose Advanced IT Support Plus?

With the Advanced IT Support Plus plan, you gain access to professional, high-priority IT support that’s tailored to your personal needs. This plan is perfect for individuals who rely on their technology for work, entertainment, or communication and want to ensure everything runs smoothly.

By choosing this plan, you’re not just getting support; you’re securing peace of mind. Our goal is to keep your devices and network functioning efficiently, so you can focus on what’s important to you.